Telenet informs its customers of price adjustment in line with inflation

Telenet informs its customers of price adjustment in line with inflation

Monday, 3 June 2019— Telenet will be adjusting its fixed monthly subscription charges with effect from 4 August 2019. The 1.87% adjustment which the company will make is in line with inflation. All customers will be informed of the adjustment in the next few days.

On 4 August, Telenet will increase its fixed monthly subscription charges by 1.87% for Internet, digital and analog television, mobile and fixed telephony. The adjustment is in line with inflation. Every year, Telenet faces generally increasing costs. These are reflected in the health index, to which, among other things, the general increase in most salaries is linked by law. Materials and utilities such as energy are also becoming more expensive year by year.

“Our pricing policy is something we assess carefully each year. We do not make any hasty decisions. We adjust our prices in line with inflation. We understand that this is never a pleasant message to bring. Naturally, we continue to assure our customers that we will tirelessly keep improving their products and adapting them to the way they use them,” the company says. 

An overview of price changes can be found at /

The following prices will remain unchanged:

  • Entertainment packages Play, Play More, Play Sports and the Play Sports Day Pass
  • Fixed telephony options
  • Prices for out-of-bundle consumption for fixed and mobile lines
  • Installation & activation charges
  • Application of the social tariff

Telenet wants to communicate personally and transparently to its customers. Every customer will be informed personally in the next few days.

Telenet spokesperson (only for journalists)


About Telenet Group NV/SA

As a provider of entertainment and telecommunication services in Belgium, Telenet Group is always looking for the perfect experience in the digital world for its customers. Under the brand name Telenet, the company focuses on offering digital television, high-speed Internet and fixed and mobile telephony services to residential customers in Flanders and Brussels.

Under the brand name BASE, it supplies mobile telephony in Belgium. The Telenet Business department serves the business market in Belgium and Luxembourg with connectivity, hosting and security solutions. More than 3,000 employees have one aim in mind: making living and working easier and more pleasant.

Telenet Group is part of Telenet Group Holding NV and is quoted on Euronext Brussel under ticker symbol TNET. For more information, visit Liberty Global - one of the world’s leading converged video, broadband and communications companies, innovating and empowering people in six countries across Europe to make the most of the digital revolution – owns a direct stake of 58.28% in Telenet Group Holding SA/NV (excluding any treasury shares held by the latter from time to time).

The BASE newsroom can be found at

Telenet Group NV/SA
Liersesteenweg 4
2800 Mechelen