Telenet today announces its membership of the 2013 Dow Jones Sustainability Europe and World Indices, which is the third consecutive year the company receives this honor. The Dow Jones Sustainability Indices (DJSI) recognize the leading companies in each industry sector for responsible economic, environmental and social performance. Furthermore, Telenet was named best-in-class in the worldwide media sector for the second consecutive time.
The results of the 2013 Corporate Sustainability Assessment, conducted by Dow Jones and
RobecoSAM, were announced earlier today. The assessment focuses on a company's long-term value creation with over 100 questions on financially material economic, environmental, social and corporate governance practices, tracking issues such as corporate governance, climate change mitigation, supply chain standards and engagement with stakeholders. The DJSI consist of leading companies across all industries that outperform their peers on numerous sustainability metrics.
The annual review looks at the sustainability performance of companies from 59 industries, and selects a best-in-class leader in the 24 GICS industry groups, including media. Areas in which Telenet was named industry leader, apart from the overall media sector, included talent attraction and retention, brand management and codes of conduct/compliance/anti-corruption and bribery. In addition Telenet received top scores in areas including corporate governance, customer relationship management, human capital development, labor practice indicators and human rights, corporate citizenship, online risks & opportunities, independence of content and operational eco-efficiency.
\"Telenet's commitment to the environment and social sustainability has earned it the position of Industry Group Leader in the Media Industry Group. Innovation, creativity, digital progress, and customer satisfaction are key distinguishing factors for companies in this sector,\" the review said.
\"The company puts great emphasis on customer relationship management. The company boasts outstanding customer service, and by consistently measuring company loyalty, has structured it services to maximize customer satisfaction.\"
Telenet's sustainability strategy is implemented through the \"Linking Environment and Profit (LEAP) program, and making this program an integral part of Telenet's long-term strategy and overarching business vision. Telenet's LEAP strategy is grouped into three key pillars: Connected Customer, Climate Change and Engaged Employees . Our materiality framework, resulting from transparent engagement with our stakeholders, integrates this strategy into our operations through a range of programs. (http://corporate.telenet.be/en/corporate-sustainability-en).
Alongside its reaffirmed representation in the Dow Jones Sustainability Indices, Telenet also continues to be a member of the FTSE4Good Index and Euronext Vigeo World 120.
John Porter, Telenet's CEO, commented:
\"Telenet's inclusion to the Dow Jones Sustainability World & Europe Indices for the third consecutive year rewards our commitment and investments in responsible business practices and sustainability. Telenet wishes to contribute to the positive social development of people and businesses.
Broadband internet, fixed and mobile telephony and digital television now form a part of our everyday life and support our digital lifestyle. Our services are part of everyone's basic needs. Our superfast broadband connections for both private individuals and companies help to grow the digital economy, and our accessible digital TV platform brings content from both Flanders and every corner of the world to every screen in every home. We are aware of the important role that Telenet plays in the overall society. Sustainability is a paramount principle reflected in every aspect of the company.
We also care about those for whom the digital world is not so accessible - we have social tariffs for all our products, and our Telenet Foundation offers structural support to social projects that seek to bridge the digital divide.
We attach just as much importance to sustainability internally as externally. We strive to offer our employees every possible opportunity - they are, after all, our greatest asset. We aim to keep building on both customer and employee satisfaction in the coming years.
Finally, we are proud to be the only cable company to be included in these international sector-leading sustainability indices as we believe that focusing on a long-term sustainability strategy is the best way to remain successful and create value for all our stakeholders.\"
For the full 2013 review of Telenet by RobecoSAM visit: http://www.emarsys.net/custloads/125736536/md_579757.pdf
http://www.sustainability-indices.com/images/Industry_Group_Leader_Media_tcm1071-372596.pdf