Telenet notifies its customers of price adjustments due to inflation

Mechelen, March 6, 2025 — Telenet is adjusting certain rates of its fixed monthly subscription fees. Over the coming weeks all customers will be informed of the change.

 

As of April 28, Telenet will apply an adjustment rate of 2,9% to the fixed monthly subscription fees for internet, digital TV and cable TV, mobile and fixed telephony. The adjustment is a result of inflation. 

“We continually wish to manage our costs and income in a correct manner, taking into account the current economic situation. We are adjusting our prices as a result of the inflation, which has an impact on employee costs and the cost of technological equipment for the rollout of 5G and fiber”, the company reports. 

An overview of the price changes can be found on telenet.be/newrates. 

The following rates remain unchanged: 

  • BASE subscriptions
  • Tadaam subscriptions
  • Telenet Essential Internet HighFIVE
  • Fixed telephony options and internet options 
  • Rates for use outside the bundle for both fixed and mobile lines 
  • Installation & activation costs
  • Social rates for internet (+TV) 
  • TV Library queries
  • Freephone Business
  • Cloud, Security and Hosting products, Domain names 

Telenet will communicate transparently to its customers. Every customer will be notified personally in the coming weeks. 

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About Telenet group

As a provider of entertainment and telecommunications services in Belgium and Luxembourg, Telenet group aims to offer its customers the best possible experience in the digital world. Through its Telenet, BASE and TADAAM brands, the company provides digital television, internet, and fixed and mobile telephony services to residential customers in Belgium. In the Grand Duchy of Luxembourg, Telenet group provides these services under the Eltrona brand. 

Telenet Business serves the business market in Belgium and Luxembourg with connectivity, hosting and security solutions. With more than 3,000 employees, Telenet group has one clear goal: to make living and working easier and more enjoyable. 

Telenet group is an integral part of Ziggo Group, which brings together Telenet group and VodafoneZiggo. Telenet group continues to operate under its own brands and remains responsible for its customers, employees, strategy and performance in its markets. Ziggo Group is 90% owned by Liberty Global and 10% owned by Vodafone Group. 

More information about Telenet group and its products is available on the Telenet website. The Telenet group newsroom can be found on the press website. 

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