Patrick Vincent, Executive Vice President Customer Interactions and BASE, leaves Telenet.
Micha Berger will focus on building the best network in Flanders and Brussels - Luk Bruynseels becomes Chief Product and Technology Officer.
Mechelen, 6 December 2022. Telenet today announces that Patrick Vincent (59), EVP Customer Interactions and BASE, will leave the company on 31 December 2022. His responsibilities will be taken over from 1 January 2023 by Benedikte Paulissen and by Dieter Nieuwdorp. At the same time, Telenet announced that Micha Berger, today's Chief Technology Officer, will focus on the further expansion of the network to 10 Gbps from April 1, 2023, onwards. Luk Bruynseels (41), currently VP Network and Infrastructure within the Technology department will join Telenet's Senior Leadership Team (SLT) as Chief Product & Technology Officer, from 1 April 2023.
In the coming years, Telenet intends to focus on 4 growth pillars, namely (1) connectivity for residential customers, (2) connectivity and ICT solutions for business customers, (3) entertainment and media and (4) new business, with an absolute emphasis on the best user experience for customers at its core. The modified operating model therefore groups together some responsibilities. In this context, Patrick Vincent will leave the company on 31 December 2022. His responsibility for customer interactions will be taken over by Benedikte Paulissen from 1 January 2023. Paulissen will be appointed Chief Customer Operations Officer. All activities for the BASE brand will be handled by Dieter Nieuwdorp, who will operate as Chief Commercial Officer Residential & SOHO for Telenet and BASE from 1 January 2023.
From 1 April, Micha Berger, today Chief Technology Officer at Telenet and member of the SLT, will focus on Telenet's ambition to continue to offer all customers the best network experience in the future. Micha Berger will, at CEO John Porter's request, manage a team of 180 people who will work on the constant improvement of the existing HFC network and the preparation of the roll-out of the network of the future. Luk Bruynseels, currently responsible for network and network infrastructure, will assume the role of Chief Product and Technology Officer and be part of the SLT from 1 April 2023.
John Porter, CEO of Telenet :
"I cannot stress enough how important Patrick has been to Telenet over the past 18 years, 16 of which as a member of the Senior Leadership Team. From building and driving a professional and highly motivated sales and care organization and a successful retail network, to leading major transformations and historic deals such as the integration of BASE and SFR, the launch of iDTV in the Interkabel footprint and the introduction of Agile at Telenet - to name a few - Patrick has done it all! Thanks to his deep understanding of our business as well as the customer, and driven by his open and honest management style, Patrick played a very important role in our SLT. I would like to thank Patrick for that and wish him all the best for the future.
At the same time, I would also like to congratulate Luk Bruynseels on his promotion. Luk has worked at Telenet since 2009. Over the years, he has contributed significantly to Telenet's success by driving innovation and giving us a clear technological edge. I have seen Luk grow as a leader and as an expert, which means he is now ready for this leadership role. It makes me proud to see great talent develop at Telenet over the years and I am confident that Luk will be a valuable member of our SLT. Welcome Luk and good luck".
