Staycation summer: roaming traffic virtually halved

Staycation summer: roaming traffic virtually halved

The Netherlands was the only country to report more roaming traffic than last year

Thursday, September 10, 2020 - This summer, we had less opportunity to travel than in previous years. A fact that was also reflected in the roaming traffic of Telenet and BASE customers during the summer vacation. Normally we see a more than twofold increase in roaming traffic during the summer months (+120%); this year, there was only a 47% increase.

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Long live our neighbors

The Netherlands was by far the most popular destination, and the only country to report more roaming traffic (+7% compared to last year) by Telenet and BASE customers. Customers were also to be found mostly in France and Germany, although roaming traffic in those countries was - respectively - 8% and 23% down on last summer. Popular vacation destinations such as Spain, Italy, Greece and Portugal received on average up to half the number of Telenet and BASE roamers. The Scandinavian countries, too, saw on average just one quarter (27%) of the usual number of roamers.


What is remarkable is that there were fewer cancellations of vacations to seek the mountain air. After our neighbors, Switzerland is the destination that reported the smallest loss of roaming traffic, with just 35% less than last year.

Naturally the coronavirus measures also caused roaming traffic to decline sharply in otherwise popular faraway vacation destinations. The United States, Canada, South Africa, Egypt, Morocco and Thailand received on average just 5% of the usual number of roamers.

Foreigners in Belgium

Overall, Telenet recorded about 4% less roaming traffic from foreigners than last summer. This decrease is evidently driven, among other things, by the absence of foreign tourists from non-EU countries. Nevertheless, German, Spanish, Swiss and Portuguese tourists also stayed away this year. By contrast, we recorded more traffic from French (+21%), Dutch (+18%), Swedish (9%), English (13%) and Italian (32%) tourists.

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About Telenet BV

As a provider of entertainment and telecommunication services in Belgium, Telenet Group is always looking for the perfect experience in the digital world for its customers. Under the brand name Telenet, the company focuses on offering digital television, high-speed Internet and fixed and mobile telephony services to residential customers in Flanders and Brussels.

Under the brand name BASE, it supplies mobile telephony in Belgium. The Telenet Business department serves the business market in Belgium and Luxembourg with connectivity, hosting and security solutions. More than 3,000 employees have one aim in mind: making living and working easier and more pleasant.

Telenet Group is part of Telenet Group Holding NV and is quoted on Euronext Brussel under ticker symbol TNET. For more information, visit Liberty Global - one of the world’s leading converged video, broadband and communications companies, innovating and empowering people in six countries across Europe to make the most of the digital revolution – owns a direct stake of 59.2% in Telenet Group Holding SA/NV (excluding any treasury shares held by the latter from time to time).

The BASE newsroom can be found at

Telenet BV
Liersesteenweg 4
2800 Mechelen
BTW BE 0473.416.418
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